Exklusive Kochgeräte von vip-cooking.eu
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Revocation according to the Distance Selling Regulations

1. Right of Revocation:

You have the right to cancel the contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date on which you or a third party named by you, which is not the carrier, have taken physical possession of the goods.

To exercise your right of cancellation, you must notify us:

V.I.P.-cooking - G.H. Elettrodomestici
Georges Haenel
Via Molini 9/C
I-38060 Nogaredo (TN)

Fax: +39 0464 499 413

Email: info@vip-cooking.eu

by means of a clear statement (e.g. letter consigned by mail, fax or email) of your decision to withdraw from the contract. You may use the withdrawal form, but it is not obligatory.

In order to observe the revocation period it is sufficient for you to send the message about the execution of the cancellation before the expiry of the withdrawal period. 

2. Effects of withdrawal:

If you withdraw from the contract, we are obliged to refund all the payments that we have received from you, including delivery costs without delay and at the latest within 14 days from the date on which the notification about your cancellation of this contract with us is received. For this repayment, we will use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in no case you will be charged any fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.

You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of the contract by sending or delivering them to us. The deadline is met if you send back the goods before the period of fourteen days. We will bear the cost of returning the goods.

You are only responsible for any diminished value of the goods if the deterioration in value is due to your handling of the goods in a manner not necessary to ascertain the nature, characteristics and functioning of the goods.

3. Exclusion or premature termination of the right of cancellation

The right does not apply to contracts for

 - the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer,

 - the supply of goods that can spoil quickly or whose expiration date has passed quickly.

 - the supply of alcoholic drinks whose price was agreed when concluding the contract, but the delivery of which can only take place after 30 days, and the actual value of which depends on market fluctuations over which the trader has no influence;

 - the supply of newspapers, periodical or magazines with the exception of subscription contracts.

 The right of rescission expires prematurely in contracts if

 - it is unsealed after delivery for the delivery of sealed goods which are unsuitable for reasons of health or hygiene to return; 
- the supply of goods when they were mixed after delivery due to their nature inseparably with other goods; 
- the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery.

 - End of cancellation policy -